privacy policy

 

Smart Hance Mall OPC Private Limited
Effective Date: [8/12/2023]

Smart Hance Mall OPC Private Limited (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website and purchase our Ayurvedic products and daily essentials.

1. Information We Collect

We collect various types of information to improve our services and provide you with the best shopping experience. This includes:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
  • Account Information: If you create an account, we collect login credentials and purchase history.
  • Device & Usage Information: IP address, browser type, operating system, and site interaction details.
  • Cookies & Tracking Data: To enhance your browsing experience and improve our services.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Communicate with you regarding order updates and promotional offers.
  • Improve our website, services, and customer experience.
  • Prevent fraud and ensure a secure shopping environment.
  • Comply with legal obligations.

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

  • Service Providers: Payment processors, shipping partners, and customer support services.
  • Legal Authorities: If required by law or in response to legal proceedings.
  • Marketing & Advertising Partners: To provide personalized promotions and advertisements.

4. Data Security

We implement strict security measures to protect your personal data from unauthorized access, loss, or misuse. Our website uses SSL encryption to secure transactions, and we regularly update security protocols to safeguard user data.

5. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing emails by clicking the “unsubscribe” link.
  • Request a copy of the data we hold about you.

To exercise these rights, please contact us.

6. Cookies & Tracking Technologies

We use cookies to improve your experience on our website. You can manage cookie preferences in your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies, so we recommend reviewing them separately.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

For questions about this Privacy Policy or your personal data, contact us at:
Smart Hance Mall OPC Private Limited
Email: cc@smarthancemall.com

Phone: 8800775395
Address: VH47+55M, Burle Galli, St Stand Rd, opp. Mahankali Medical, Sangli, Maharashtra 416416, India

By using our website, you consent to this Privacy Policy. Thank you for trusting Smart Hance Mall OPC Private Limited!