Terms & conditions

 

Smart Hance Mall OPC Private Limited
Effective Date: 23/12/2023

Welcome to Smart Hance Mall OPC Private Limited! By accessing and using our website and services, you agree to abide by the following Terms and Conditions. Please read them carefully before making a purchase or using our platform.

1. General Terms

  • These Terms govern your use of our website, products, and services.

  • By using our platform, you confirm that you are at least 18 years old or have parental/guardian consent.

  • We reserve the right to update these Terms at any time without prior notice.

2. Products & Orders

  • We offer Ayurvedic products and daily essentials, subject to availability.

  • Product descriptions, images, and pricing are accurate to the best of our ability, but we do not guarantee error-free listings.

  • We reserve the right to cancel or limit orders at our discretion.

  • Once an order is placed, changes or cancellations may not be possible if the order has already been processed.

3. Pricing & Payments

  • Prices are listed in [Insert Currency] and are subject to change without notice.

  • We accept multiple payment methods, including credit/debit cards, online banking, and digital wallets.

  • Payments must be made in full before order processing and shipment.

  • In case of payment failure, we are not responsible for order delays or cancellations.

4. Shipping & Delivery

  • We ship products within [Insert Shipping Timeline] after order confirmation.

  • Delivery times may vary depending on location and external factors beyond our control.

  • Shipping fees (if applicable) are displayed at checkout.

  • We are not responsible for delays caused by shipping carriers or customs regulations.

5. Returns & Refunds

  • Returns are accepted within [Insert Return Window] days of delivery, provided the product is unused and in its original packaging.

  • Refunds are processed after product inspection and may take [Insert Processing Time] to reflect in your account.

  • Certain items (such as perishable goods, opened skincare products, and health supplements) may not be eligible for returns.

  • Return shipping costs may be the responsibility of the customer unless the product is defective or incorrect.

6. Intellectual Property

  • All content on our website, including text, images, logos, and product descriptions, is the property of Smart Hance Mall OPC Private Limited.

  • Unauthorized reproduction, distribution, or use of our content is strictly prohibited.

7. User Conduct

  • You agree not to use our website for fraudulent, illegal, or harmful activities.

  • We reserve the right to suspend or terminate accounts that violate our Terms.

8. Limitation of Liability

  • We are not liable for any direct, indirect, or incidental damages arising from the use of our website or products.

  • We do not guarantee uninterrupted or error-free website functionality.

9. Governing Law

  • These Terms are governed by the laws of [Insert Jurisdiction].

  • Any disputes shall be resolved through arbitration or legal proceedings in [Insert Location].

10. Contact Us

For any questions regarding these Terms, please contact us:

Smart Hance Mall OPC Private Limited
Email: cc@smarthancemall.com
Phone:+91 88007 75395

Address: VH47+55M, Burle Galli, St Stand Rd, opp. Mahankali Medical, Sangli, Maharashtra 416416, India

 

By using our website and services, you agree to these Terms and Conditions.

Thank you for choosing Smart Hance Mall OPC Private Limited!